Unfortunately being in the home buying business I had heard great reviews about Thermador and their partner brands. When it came to buying high end appliances, this is what I chose. I bought a 11K colum fridge and freezer, stove, microwave and dishwasher. We freezer is terrible. We have issues with our ice machine/maker. It doesn’t work well and the drawers to not come in and out easily for cleaning. Our ice bin shattered (not sure why) and we have a constant light for replacing our water filter on. Not sure why on that either. The replacement parts are expensive and don’t bother to callCustomer service they have no “tech department” they claim and do not get back to you on questions or answer themFor that matter. It’s extremely sad to spend so much on appliances and have such terrible customer service. The dishwater does not dry anything well even on its longest cycle and it doesn’t clean very well. I would have to think long and hard about what I would buy instead of this brand.
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