thesaltworkscompany.com

4.5
4.5 Based on 380 reviews

The Saltworks Company is one of the UK's fastest-growing online perfume houses, specializing in luxury fragrances that are hand-crafted in England using the finest sustainable ingredients sourced from Grasse, France - the world's perfume capital. Founded...

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Rathbone Barnes
Outstanding customer support

I purchased both the women's and men's discovery boxes. While I can't speak to the scents since they're Christmas gifts, the women's box arrived damaged due to postal issues. I reached out to the support team, and they graciously offered to send a return label and replace the set. I requested a replacement box to transfer the undamaged contents, given the holiday timing. The representative was incredibly helpful, and I received the new box, beautifully packed and intact, at no extra cost. I highly recommend this service for their exceptional customer support.

5
Date of experience: Dec 11, 2025

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Business Details

  • The Saltworks Company is one of the UK's fastest-growing online perfume houses, specializing in luxury fragrances that are hand-crafted in England using the finest sustainable ingredients sourced from Grasse, France - the world's perfume capital.

    Founded with a mission to revolutionize the fragrance industry, we've built our reputation on creating exceptional, long-lasting perfumes that don't compromise on ethics or quality.

    Every bottle is 100% cruelty-free and toxin-free, proving that luxury doesn't have to come at the expense of your health or the planet.

    What sets us apart is our commitment to both craftsmanship and sustainability. Our perfumers meticulously blend rare, ethically-sourced ingredients to create scents that last throughout your day - because we believe great fragrance shouldn't fade after a few hours. Our innovative Refill and Save Program allows customers to return empty bottles for refilling, saving £20 while reducing environmental waste.


    From our workshop in England, we've grown to serve thousands of fragrance enthusiasts who value quality, longevity, and conscious luxury. Whether you're discovering your signature scent through our curated Discovery Sets or investing in a full-size bottle, you're joining a community that believes fragrance should be an experience, not just an accessory.

    Every purchase supports our mission to make premium, sustainable fragrance accessible while maintaining the artisanal quality that defines true luxury perfumery.See more

  • call 01843661200
  • language https://thesaltworkscompany.com

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