thesaltworkscompany.com

4.5
4.5 Based on 380 reviews

The Saltworks Company is one of the UK's fastest-growing online perfume houses, specializing in luxury fragrances that are hand-crafted in England using the finest sustainable ingredients sourced from Grasse, France - the world's perfume capital. Founded...

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Average Rating

4.5

/
5

380 Reviews

5 Star
82%
4 Star
2%
3 Star
3%
2 Star
4%
1 Star
9%

All Reviews

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Carrie Anne Adams
An Honest Perspective from a Perfume Enthusiast

This review is genuinely from someone who has a deep passion for perfumes and a fair amount of knowledge about them. These fragrances might seem quite intense to some, primarily due to their strong composition (high percentage of fragrance ingredients). The marketing is quite aggressive; once you engage with anything from the company, it continues to appear everywhere, including in your emails and messaging apps. I own a substantial collection of high-end perfumes, but the marketing caught my attention, and I had to give them a try. I truly adore several of these, particularly Bambooshka, Surfari, and L’eau Tropicale. Despite my efforts to resist, I find them irresistible. They are potent and delightful, lasting a long time. However, they lack the sophistication typical of high-end fragrances, as they tend to share a similar base and lack complexity. If you're looking for something fabulous to uplift your mood, these are fantastic for that! Just don’t expect them to perform like luxury perfumes, as they don't. It feels like these fragrances were crafted by someone who loves scents and their emotional impact but hasn’t received formal training in the art of perfumery. I hope that makes sense and is taken in the best light. Also, the travel sizes come simply packaged in a Jiffy bag without any extra flair. I’ve purchased seven so far, and it’s unfortunate because I believe they deserve a more enjoyable unboxing experience, similar to the full sizes; though I understand the eco-friendly aspect of minimal packaging. I still desire many more of these and look forward to acquiring them when the next discount code is available.

4
Date of experience: Dec 12, 2025
Disappointed with the full-size product

I'm saddened to say I feel misled. I bought the discovery box a few months back and was thrilled with the fragrances, especially Brown Sugar. I loved how the scent lingered on my skin and my husband even noticed it when I left the room. So, I decided to invest in the full-size version. What a letdown. There's hardly any scent, and what little there is fades in minutes. This morning, I used three sprays, and half an hour later, it was gone. I can only assume the discovery packs are the genuine product, meant to entice buyers into purchasing a diluted version. I'm thoroughly disappointed and will not be buying again.

2
Date of experience: Dec 12, 2025
Ronnie T.
A candid review from a perfume enthusiast

This is a straightforward review from someone passionate about fragrances and somewhat knowledgeable. These scents can be quite intense for some, as they contain a high concentration of perfume ingredients. The marketing is quite aggressive—once you engage with the platform, notifications keep coming. I have a large collection of premium perfumes, but the marketing caught my attention, and I had to test them. I genuinely love some, particularly Bambooshka, Surfari, and L’eau Tropicale. They are powerful and delightful, lasting a long time. However, they lack the sophistication and complexity of high-end fragrances; they share a similar essence without much depth. If you're after something uplifting, they're fantastic for that, but don’t expect them to perform like luxury brands. It feels like these fragrances were crafted by someone with a love for scent but lacking formal training in fragrance creation. I hope that makes sense. Additionally, travel sizes come in simple packaging, lacking any special presentation, which is a shame, as they deserve a more delightful unboxing experience. Nonetheless, I look forward to purchasing more, especially when a discount code becomes available.

4
Date of experience: Dec 12, 2025
Rathbone Barnes
Outstanding customer support

I purchased both the women's and men's discovery boxes. While I can't speak to the scents since they're Christmas gifts, the women's box arrived damaged due to postal issues. I reached out to the support team, and they graciously offered to send a return label and replace the set. I requested a replacement box to transfer the undamaged contents, given the holiday timing. The representative was incredibly helpful, and I received the new box, beautifully packed and intact, at no extra cost. I highly recommend this service for their exceptional customer support.

5
Date of experience: Dec 11, 2025
Shania L.
Beautiful perfumes with lasting power

These perfumes are stunning and have impressive longevity. While they aren't the cheapest, they're definitely worth the investment if you're looking for amazing scents. Every fragrance I've experienced has been lovely, making it difficult to choose a favorite from the discovery set. Each scent is multi-layered and beautifully crafted. The packaging is also appealing, with the full-sized bottle having a satisfying weight and a magnetic cap. I scored a fantastic deal on Black Friday, paying just over £60 for a full-sized bottle and travel sizes. I'm extremely satisfied and will certainly purchase from this service again.

5
Date of experience: Dec 10, 2025
Paris C.
Most fragrances lack longevity

These perfumes simply do not last. (edit) They delete my critical comments on social media, and those promoting them blocked me when I expressed my disappointment with the fragrances. Based on a 10x2ml discovery set (which included a couple of scents), honestly, only Oud Bazar (lasting 4 hours, which I didn't enjoy) and Surfari (lasting up to 3 hours, which I liked but became linear after 30 minutes) had any staying power. Everything else was underwhelming. KO MEME, with its incense, vanished within 45 minutes. No lasting strength. Lady Marmalade was completely scentless. Brown Sugar smells like iced tea—its name doesn't match its scent. Longevity and originality are lacking. However, the idea behind the discovery set is excellent, with top-notch packaging, a £25 voucher, test blotters, and a booklet for notes. A brilliant concept!

2
Date of experience: Nov 26, 2025
Vincent
Fantastic company, highly recommend

This company is fantastic! I own three of their perfumes, and they are wonderful. When one took longer than anticipated to arrive, I emailed them, and they responded promptly, explaining they were overwhelmed with orders and had run out of bottles. They provided a shipping date for my order. Interacting with them was easy, and their customer service was excellent.

5
Date of experience: Nov 22, 2025
Norm Lewis
Average discovery set experience

I ordered the discovery set. While the fragrances are generally average, the company's descriptive taglines are somewhat creative but not always accurate in representing the scents. Longevity isn't their strong suit either. I must have received a different set than the five-star reviewers.

3
Date of experience: Nov 20, 2025
Alyson Brown
Annoying email reminders

While I enjoyed the perfume set, I find the constant email reminders about using my voucher incredibly annoying. I've received two in just 30 minutes this morning. I will be unsubscribing.

3
Date of experience: Oct 17, 2025
Rhoda Ross
Exceptional customer service ⭐⭐⭐⭐⭐

I can't fault the customer service and quality products. My partner bought me the Lady Marmalade perfume in January, after I fell in love with it from the discovery set. I appreciate the sustainability and unique scents from this service. Unfortunately, my perfume bottle had an issue with the atomizer. I contacted the support team, who went above and beyond to resolve it. They arranged a prepaid return label, and upon receiving my 'repaired' bottle, it was refilled to 100%. The customer service team exceeded my expectations, and their scents are luxurious and lovely. Thank you for being such a fantastic company!

5
Date of experience: Oct 13, 2025

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Business Details

  • The Saltworks Company is one of the UK's fastest-growing online perfume houses, specializing in luxury fragrances that are hand-crafted in England using the finest sustainable ingredients sourced from Grasse, France - the world's perfume capital.

    Founded with a mission to revolutionize the fragrance industry, we've built our reputation on creating exceptional, long-lasting perfumes that don't compromise on ethics or quality.

    Every bottle is 100% cruelty-free and toxin-free, proving that luxury doesn't have to come at the expense of your health or the planet.

    What sets us apart is our commitment to both craftsmanship and sustainability. Our perfumers meticulously blend rare, ethically-sourced ingredients to create scents that last throughout your day - because we believe great fragrance shouldn't fade after a few hours. Our innovative Refill and Save Program allows customers to return empty bottles for refilling, saving £20 while reducing environmental waste.


    From our workshop in England, we've grown to serve thousands of fragrance enthusiasts who value quality, longevity, and conscious luxury. Whether you're discovering your signature scent through our curated Discovery Sets or investing in a full-size bottle, you're joining a community that believes fragrance should be an experience, not just an accessory.

    Every purchase supports our mission to make premium, sustainable fragrance accessible while maintaining the artisanal quality that defines true luxury perfumery.See more

  • call 01843661200
  • language https://thesaltworkscompany.com

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