theshopathome.com

3.7
3.7 Based on 136 reviews

...

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Michael Webb
DO NOT BUY FROM THIS COMPANY!!!

I bought a tumble dryer from this company as an ex display. A few marks advised on the machine which was fine. On first use of the machine, water started leaking from underneath. It's clearly a faulty machine and not just ex display. I now believe the company is a scam after reading the comments on Trust pilot from other customers. I now have little hope of the machine being replaced. I did email and received an email back saying the machine would be replaced with new last Friday. After not receiving confirmation from AIT (delivery company) I emailed again. I have now sent 4 emails and not a single reply.I will update this review if I hear back from shop@home and after it's been replaced.Please do not waste your money, I paid £280 which I believe I will not see again.

1
Date of experience: Jan 12, 2026

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