theshopathome.com

3.7
3.7 Based on 136 reviews

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Average Rating

3.7

/
5

136 Reviews

5 Star
59%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
28%

All Reviews

Filter Reviews

Review Time

Darren Plowman
brought a tumble dryer, it soon developed a fault ,it was noisy and leaking water from the bottom ru

brought a tumble dryer, it soon developed a fault ,it was noisy and leaking water from the bottom ruining a Newley laid floor, contacted via email and at first got a quick response asking further details which i sent then nothing despite many further emails looking like i will have to take it further , small claims or through bank.

1
Date of experience: Mar 20, 2026
Adeel Khan
Very good customer service

Very good customer service. So happy with my new washing machine, would definitely recommend!

5
Date of experience: Mar 12, 2026
Issa
I just had a very positive experience…

I just had a very positive experience with THESHPATHOME's customer service. I ordered two pairs of headphones a few days ago, which were delivered very quickly. Since one pair had a manufacturing defect in the microphone, I requested a return today via email. Customer service refunded me the full purchase within an hour, without me having to return the headphones. Therefore, I believe they offer excellent value for money, fast delivery and outstanding customer service.

5
Date of experience: Mar 12, 2026
Shazia Khan
Shop At Home is a game-changer!

Shop At Home is a game-changer! I recently purchased a new refrigerator from them, and the entire experience was top-notch. The website was easy to navigate, with detailed product descriptions and helpful customer reviews. The ordering process was a breeze, and the delivery was prompt and professional. The refrigerator itself is fantastic – exactly as described and works perfectly. I highly recommend Shop At Home for anyone looking for quality appliances and excellent service.

5
Date of experience: Mar 05, 2026
Stephen Bamforth
Excellent product

Excellent product , at an unbelievable low price . Communication and delivery was really good also .

5
Date of experience: Mar 03, 2026
MRSLESLEYMCCARTHY
Excellent service Arrived on time

Excellent service Arrived on time. Very friendly and helpful. Would use again.

5
Date of experience: Mar 03, 2026
Lewi Kilbane
Great Product, Great Price

Purchased a cooker for £250 with a 1 year warranty, can't believe I saved almost £300!!

5
Date of experience: Mar 01, 2026
Emma
Shit customer service

Shit customer service. Bought an oven. It’s faulty have sent numerous emails and had one useless reply. Don’t recommend.

1
Date of experience: Feb 27, 2026
Nigel Burton
Good service from seller purchased a…

Good service from seller purchased a Flamingo Window Film to help obscure a Bathroom window, it works well was easy to apply, arrived from China in 6 days very pleased with purchase. Thanks.

5
Date of experience: Feb 23, 2026
Adrian Evans
Very good price for a display model TV

Very good price for a display model TV. 12 month warranty, no noticeable marks on the TV and a saving of £250 over new.Lost a star because the packaging was ok, but no better and it was sent with the wrong stand. I would expect the correct stand to be sent the same day the issue was raised but it wasn't and then when it did arrive, it had the wrong screws. Luckily I found some in the garage that fitted.

4
Date of experience: Feb 23, 2026

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