My mother ordered a makeup box in late November, and just before Christmas, I emailed the company to inform them that she hadn't received her order. They replied, stating it was delivered on December 7 and suggested checking with friends and neighbors. None of them had it. I requested photographic evidence of the delivery, but they haven't provided any. They insist it was delivered, but it clearly was not. My mother is 74 years old and in sheltered housing; there is no reason for her to lie. She has effectively lost forty dollars.
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