Impossible to return! Have offered me another size (the largest size is too small for my sofa, so there is no other appropriate size available). When I insisted I want a refund, they went silent on me. Having read the other reviews, I can see that they're in China, despite the .co.uk web addresss. There's a lesson here: if the company doesn't publish it's address for returns on its website, their returns policy is a scam.
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