Review Time
The delivery was excessively slow, well beyond the promised timeframe at the time of purchase. The quality, color, and fit of the item were disappointing. Additionally, to obtain a refund, you must fulfill various criteria set by the seller and pay for shipping back to China, which costs between £30 and £40. This likely leaves the buyer at a loss, depending on whether the seller decides to issue any refund. Overall, a frustrating experience; better options are available elsewhere with full refunds and free returns.
I spent $200 expecting a high-quality cover based on the visuals on the website. What I received was basically a fitted sheet that looks nothing like the advertised fabric quality, along with foam strips meant for cushion fitting. When I tried to return it, I was told I had to pay for shipping back to China, despite it being free for me initially. This feels like a scam.
I regret not verifying reviews before making my order, as they were linked from a trusted site. This is definitely a scam. The cover did not fit at all. When I inquired about a return, I was offered a 50% voucher for another cover or told to follow the refund process.
I spent $200 thinking I was getting a quality cover based on the website's images. What I got was essentially a fitted sheet that looks nothing like the fabric shown online, along with foam strips to fit between the cushions. When I tried to return it, I was told I'd have to pay for shipping to China, even though it was initially free. This feels like a scam.
The Sofa Cover Crafters cannot be trusted. Be cautious when shopping anywhere, including online. I made a mistake ordering through a marketplace, thinking I was safe. I ordered a cover for a chaise lounge but received one for a three-seater couch. No full refund was offered, only 50% off my next purchase. Returning it to China for a full refund is complicated and frustrating. These people are fraudsters.
This company, known as The Sofa Cover Crafter, is actually based in China, and getting assistance is nearly impossible without incurring high return shipping costs. I would not have ordered from here had I known it was overseas. It's always a hassle. Avoid this company; it's a waste of money.
This company is truly awful... I wouldn't recommend buying from them. When I needed to exchange or return an item, they provided an address in China. They seemed indifferent, and the customer service was terrible. If you face any issues, you must return items to China and pay for shipping yourself!
I feel foolish for trusting the reviews on their site without checking elsewhere first. As others have mentioned, I would give zero stars if possible. The products are terrible and a total rip-off. I must cover any return fees and include a receipt that they never provided... It's clearly a sham website, filled with fake reviews and images.
Claim your business profile now and gain access to all features and respond to customer reviews.
craftyneonsigns.co.uk
boroughkitchen.com
realtor.com
fischerfutureheat.com
urbanlegacy.us
westelm.com
comfylabs.co.uk
wallcoveringsmart.com
potnoodle.com
lavendersfantasies.com
