Regretting not reading the reviews first! I pre-ordered and paid for an item on October 30th, which was supposed to ship on November 28th. It’s now December 10th and I've heard nothing. My order still shows as preparing to ship online and they haven’t responded to any of my emails asking for an update. This was a gift for my daughter and now I won’t receive it in time. I can’t even cancel! Absolutely appalling service! I will not use this service again and will warn others.
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