I have dealt with these guys a few times now both on the phone and online with orders. I personally have not had issues with them, however, I can see why people would have issues. When ordering online you are given a date you would like to recieve your T(s) or other invertebrate(s), this does not reflect the day you will actually receive them! If you bare this in mind the service they provide is actually really good. I was relatively new to keeping a GGB juvenile T (was a gift from a friend) with no experience or prior knowledge of keeping a Ts, I panicked with the first molt (red mouth not shed - silly now I reflect back) and called these guys instantly there was immediate support from them. The T wasn't even from them and they were uber supportive. Since then my collection has grown considerably, some from these guys some from else where. Last lot came a week or two ago with heated packaging at no extra cost. I personally would recommend these guys just bare in mind the packaging dates may differ from what you want. Simple solution would be to order and want your expected date to be perhaps 4-5 days after the initial order date.
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The UKs leading specialist suppliers of Tarantulas and other Arachnids. We offer a massive selection of popular, rare and obscure Tarantula species plus selection of other exotic Invertebrates. Whether your looking for your first Pet Tarantula or some ...