tried to order a coffee via the entrance where the coffee machine is placed, was rudely told that I had to abruptly sit down “madam” to order a coffee even tho I wanted a takeout coffee, after sitting down patiently waiting to be served, we just got stared at rudely and told the kitchen is now closed by a male with glasses, even tho we was seated with a sit down menu @4.20 by a female staff gave us the menu told to have a look, we went in for a takeaway coffee to walk around the garden centre with which wasn’t adequate to them to serve without being seated, the customer service and the attitude of the staff I was overwhelmed and disgusted how they look down at you ..never been in such a unwelcoming place,It is not dog friendly or child friendly .. .. rude staff who need to get a reality check treat customers with kindness,This has caused serious anxiety in me and my familywe had to leave the garden centre completely, also got to mention the security bloke has his beady eyes on us from entering, so intimidating I'd advise any other garden centre in the area if you have small children &taking a dog with you I've Left quite upset
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We are a popular independent garden centre, established in 1982 and based at our present site in Kilverstone since 1992. Situated in eight acres of Norfolk parkland, we have a comprehensive range of everything you could need for your garden and much more, including homeware, gifts, furniture, clothing and aquatics.
Each department is staffed with friendly and knowledgeable assistants who will be pleased to help you. With everything under one roof, competitive prices, and special offers running throughout the year, you can be sure to find what you are looking for at Thetford Garden Centre.See more
