Very disappointing! Having gained multiple qualifications throughout my life such as a sports coaching diploma and a bachelors degree in sport. The training room provided extremely poor support and customer services. The qualifications I gained with the training room - level 3 PT and level 4 nutrition. Most of the content they provide is copied and pasted from Google. In comparison, I learnt a lot more from the level 2 Gym instructor course at Truro college! 1. My level 3 tutor seemed very inexperienced! I wont name and shame. 2. I had multiple tutors, due to lots of holiday leave from my actual tutor. Therefore, had to change and edit a lot of my work. 3. For my level 4 course, my tutor left and the training room did not inform me until I got into contact with them. Lots of time was wasted due to waiting around for a response. 4. Mixed learning resources. Therefore, I had to spend extra time re-doing work. VERY STRESSFUL!5. I asked multiple times for the director/manager of the course. Not once did anyone provide their email or contact information.6. When I did complain the "training room investigation team" (career support team) did absolutely nothing. 7. Very slow at replying to emails. 8. For the career support team, minimal guidance and help. Very disappointed that the certificate is sent via email. Most gyms like to see a hard copy of the qualification. I could name and shame some of the individuals, however the organisation is in complete denial. I understand that they had lots of tutors and employees leaving, although this does not give them the excuse for the poor services that I received. I would strongly recommend going to a college or university that provide the personal training, nutrition courses. More importantly learn from individuals who are experienced in that field.
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If you’re considering a career as a Personal Trainer or a Nutritionist, then you’ve come to the right place. The Training Room are passionate about kickstarting Personal Training careers and have launched the fitness futures of more than 4000 people.
Learners that start Personal Training courses with The Training Room are given the finest quality education, provided by industry expert tutors. We are devoted to the success of our students. We don’t just help you become qualified and leave you to it. You’ll have the opportunity to interview at some of the finest gyms in the UK upon completion of your course.See more
