Review Time
I chose this provider for several courses due to their low prices, but I deeply regret my decision. I signed up in September, and now in January, I am still not registered for my unit 1 and 2 exams. All I receive are responses saying they are investigating the issue, which is simply unacceptable. I am very dissatisfied, as I had planned to complete the entire level 2/3 course during this period, but I have lost all motivation due to this frustrating experience.
I enrolled with this provider for various courses because they were one of the most affordable options available. I truly regret my decision. I signed up in September, and now it’s January, and I am STILL not registered for my unit 1 and 2 exams. All I receive are vague replies stating they are looking into it, which is simply not acceptable. I'm extremely dissatisfied, as I had planned to complete the entire level 2/3 course during this time, but this ongoing issue has completely drained my motivation.
I just began my second course with the provider after resolving some technical issues that took a bit of time. So far, I have encountered no problems. It's fantastic for someone like me, who works full-time and struggles to find personal trainer courses that fit into a busy schedule. I’d like to give a special thanks to the community host for assisting me and being patient with my inquiries.
AVOID FINANCING THIS. I opted to finance an online course over 3 years, and it has been the worst decision I’ve ever made. The tutors were not helpful, and the coursework felt cheap and meaningless. By the time you realize this, it’s too late to back out. Choose another provider; don’t go with this one.
They ignored my cancellation request, claiming I didn’t cancel within the 14-day cooling-off period. I explained my reasons for wanting to discontinue the course, but they refused and only offered a course change that I had already requested. They have sent my information to a third party and threatened legal action, which seems to be their usual approach. I’ve tried to contact them multiple times with no response. There’s nothing professional about this provider; they seem to specialize in trapping people in debt. I am currently pursuing legal action and reporting them due to their questionable business practices. Please avoid this provider; it’s a total scam, and their positive reviews seem fabricated.
I spoke to a representative who was incredibly helpful. They explained the courses in detail and provided me with a clear understanding of everything I needed to know. All my questions were answered thoroughly, and I truly appreciate the assistance. Thank you once again.
I submitted a quick request online for more information and received a callback shortly after. The representative walked me through the course content, how to access the units, and explained how I would be supported. I felt no pressure to commit and was encouraged to reach out if I needed further assistance. The next day, I called back, and the enrollment process was seamless. Thanks!
I worked with a representative while deciding whether the course was right for me. They were very helpful and answered all my questions without making it feel like a hassle. I have now enrolled, and based on my experiences with customer service so far, I’m confident there will be no issues. Excellent service!
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If you’re considering a career as a Personal Trainer or a Nutritionist, then you’ve come to the right place. The Training Room are passionate about kickstarting Personal Training careers and have launched the fitness futures of more than 4000 people.
Learners that start Personal Training courses with The Training Room are given the finest quality education, provided by industry expert tutors. We are devoted to the success of our students. We don’t just help you become qualified and leave you to it. You’ll have the opportunity to interview at some of the finest gyms in the UK upon completion of your course.See more
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