thetrainingroom.com

3.7
3.7 Based on 101 reviews

If you’re considering a career as a Personal Trainer or a Nutritionist, then you’ve come to the right place. The Training Room are passionate about kickstarting Personal Training careers and have launched the fitness futures of more than 4000 people. Lea...

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Average Rating

3.7

/
5

101 Reviews

5 Star
61%
4 Star
8%
3 Star
0%
2 Star
3%
1 Star
28%

All Reviews

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Review Time

Jerry Wright
Frustrated with the registration process

I chose this provider for several courses due to their low prices, but I deeply regret my decision. I signed up in September, and now in January, I am still not registered for my unit 1 and 2 exams. All I receive are responses saying they are investigating the issue, which is simply unacceptable. I am very dissatisfied, as I had planned to complete the entire level 2/3 course during this period, but I have lost all motivation due to this frustrating experience.

1
Date of experience: Jan 08, 2026
Doug Anderson
AVOID AT ALL COSTS!!!

I enrolled with this provider for various courses because they were one of the most affordable options available. I truly regret my decision. I signed up in September, and now it’s January, and I am STILL not registered for my unit 1 and 2 exams. All I receive are vague replies stating they are looking into it, which is simply not acceptable. I'm extremely dissatisfied, as I had planned to complete the entire level 2/3 course during this time, but this ongoing issue has completely drained my motivation.

1
Date of experience: Jan 08, 2026
Elmo B.
Just started my second course with the provider…

I just began my second course with the provider after resolving some technical issues that took a bit of time. So far, I have encountered no problems. It's fantastic for someone like me, who works full-time and struggles to find personal trainer courses that fit into a busy schedule. I’d like to give a special thanks to the community host for assisting me and being patient with my inquiries.

5
Date of experience: Dec 15, 2025
Gary Price
AVOID FINANCING THIS

AVOID FINANCING THIS. I opted to finance an online course over 3 years, and it has been the worst decision I’ve ever made. The tutors were not helpful, and the coursework felt cheap and meaningless. By the time you realize this, it’s too late to back out. Choose another provider; don’t go with this one.

1
Date of experience: Dec 08, 2025
Frederick Brooks
They have ignored my cancellation request and course change

They ignored my cancellation request, claiming I didn’t cancel within the 14-day cooling-off period. I explained my reasons for wanting to discontinue the course, but they refused and only offered a course change that I had already requested. They have sent my information to a third party and threatened legal action, which seems to be their usual approach. I’ve tried to contact them multiple times with no response. There’s nothing professional about this provider; they seem to specialize in trapping people in debt. I am currently pursuing legal action and reporting them due to their questionable business practices. Please avoid this provider; it’s a total scam, and their positive reviews seem fabricated.

1
Date of experience: Oct 31, 2025
I had a great conversation with the representative

I spoke to a representative who was incredibly helpful. They explained the courses in detail and provided me with a clear understanding of everything I needed to know. All my questions were answered thoroughly, and I truly appreciate the assistance. Thank you once again.

5
Date of experience: Oct 10, 2025
Ingram Rogers
Very supportive experience

I submitted a quick request online for more information and received a callback shortly after. The representative walked me through the course content, how to access the units, and explained how I would be supported. I felt no pressure to commit and was encouraged to reach out if I needed further assistance. The next day, I called back, and the enrollment process was seamless. Thanks!

5
Date of experience: Oct 09, 2025
Excellent Service

I worked with a representative while deciding whether the course was right for me. They were very helpful and answered all my questions without making it feel like a hassle. I have now enrolled, and based on my experiences with customer service so far, I’m confident there will be no issues. Excellent service!

5
Date of experience: Oct 06, 2025
Florence Scott
Very easy sign-up process

The representative was extremely helpful and made the sign-up process straightforward.

5
Date of experience: Sep 25, 2025
Naomi Hughes
Excellent assistance in course selection

The representative was incredibly helpful in guiding me toward the right course options and was very friendly throughout the process.

5
Date of experience: Sep 10, 2025

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Business Details

  • If you’re considering a career as a Personal Trainer or a Nutritionist, then you’ve come to the right place. The Training Room are passionate about kickstarting Personal Training careers and have launched the fitness futures of more than 4000 people.

    Learners that start Personal Training courses with The Training Room are given the finest quality education, provided by industry expert tutors. We are devoted to the success of our students. We don’t just help you become qualified and leave you to it. You’ll have the opportunity to interview at some of the finest gyms in the UK upon completion of your course.See more

  • language https://www.thetrainingroom.com

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