thetrainline.com

4
4 Based on 20 reviews

We're Trainline, Europe's leading rail and bus app. Our aim is to bring together all rail, coach, and other travel services into one simple experience, so customers can get the best prices and smart, real-time travel information on the go. Today, we of...

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Stuart Flint
Busted website is a nightmare to use. Changing the viewable times on the return journey causes the s

Busted website is a nightmare to use. Changing the viewable times on the return journey causes the selected outward journey to change without warning or reason, then when i tried to add travel insurance to my trip, I got absolutely stuck in the checkout process because it kept asking me to fill in the passenger details, even though I already had. Even when i removed the travel insurance, it still kept saying it. Ended up having to delete the whole journey and start again, and had to book my journey without insurance just so I'd be able to get through the payment process. Wretched website, hate it.

1
Date of experience: Apr 14, 2026

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Business Details

  • We're Trainline, Europe's leading rail and bus app.

    Our aim is to bring together all rail, coach, and other travel services into one simple experience, so customers can get the best prices and smart, real-time travel information on the go.

    Today, we offer our customers travel to thousands of destinations with 270 rail and coach companies, in and across 45 countries in Europe and the rest of the world. That accounts over 172,000 smarter journeys every single day. See more

  • email sales.support@info.thetrainline.com
  • call 03332022222
  • language https://www.thetrainline.com/

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