Terrible customer service. UPS failed to deliver a tree for no excused reason 2days in a row. Then wanted to sit on a truck all weekend. I informed the company and said because it is so delayed I will return to sender but would love to still receive the tree and even purchase some bushes. Tree center said sure! Sorry ups is giving you problems here is 60% refund have a nice day! They didn’t try to replace the item or make it right. They robbed me 40% (I will dispute it with cc company of course) for “delivery fees” when ups literally failed to deliver it days on days in a row! Terrible company
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