SCAM. I ordered some spruce trees, all of which are either dead or dying (after only 3 months). However the issue is the Thrive monthly membership. I did not sign up for it, as I NEVER enroll in monthly subscriptions. They have been charging my card 9.95 for 3 months and I only just realized it. The email confirmation of my tree purchases with the purchase details/totals are correct but the Thrive membership they snuck in falls below that itemization so a quick check without scrolling to the bottom hides it. The Customer Support Manager would not cancel my membership and directed me online to cancel and would not refund all the fraudulent charges (only the current month). After reading other reviews, we'll see if that actually gets processed. The online subscription cancellation is forward-dated by another month so they will get another month of my money. I can't cancel my credit card since it is tied to this fraudulent subscription for another month even though I never authorized saving my card on this site. Bad product, stolen money and scam support agents. Glad I discovered this early on and didn't lose too much $$. Will try to dispute with my credit card company.
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