This place is nothing like it was in the late 1990s; the decline is evident. Most of the staff appears to be under 30, and aside from one genuinely skilled individual on the floor, the rest are shockingly unprofessional. They come across as sloppy and disengaged, far from the standards this venue once upheld. The front-of-house experience was particularly disappointing. The person at the entrance displayed arrogance from the moment I arrived, insisting I had never made a reservation, despite my call the night before to secure a table. He refused to provide the name of the person who took my booking, which suggests he might have mishandled it himself. Such an attitude is unacceptable for someone representing the venue. Regarding the food, it was entirely underwhelming. The menu feels like a cheaper, diluted version of what used to be offered—nothing memorable or worth a return visit. To add to my frustration, I left my earring on the table and called back just 30 minutes later, only to be told nothing had been found. Given the careless manner in which everything else was managed, it’s hard to take that response seriously. I won’t be coming back. It’s unfortunate because the setting remains lovely, but the professionalism that once characterized this venue is gone. It desperately needs a complete staff overhaul, proper training, and a return to higher standards from people who genuinely care. Sadly, it seems they cannot revive what has been lost. I will also advise others to avoid it.
Claim your business profile now and gain access to all features and respond to customer reviews.
Seventeenth century free house in Wolvercote. Includes bar menu and wine list with prices.
