thetruetailorcompany.com

2.5
2.5 Based on 160 reviews

...

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Jenna Beckett
Bought trousers expecting long lasting quality workmanship from a company boasting about how good th

Bought trousers expecting long lasting quality workmanship from a company boasting about how good their products are with less than a months where the full button fell out of the trousers. This is a riveted button and despite making numerous complaints to the company they wash their hands of it I am making a formal complaint to the ombudsman. I have told them that hard wearing long lasting garments should last longer than a month and that the fact they are unwilling to do anything is against the consumer rights act do not buy from this company.

1
Date of experience: Feb 17, 2026

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