The advertisements suggest they are located in Vancouver, BC, but I recently discovered they are actually in Atlanta. I ordered a gift that arrived well after the holidays, and the customer service was very disappointing. We had to pay an additional $43 to collect it, despite having prepaid for shipping. There was no disclosure about being based in the US, and the ad clearly states Vancouver. It feels like we were misled into thinking we were buying from a local company, with the extra charges appearing to be tariffs. We've sent numerous emails but have not received any timely responses.
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Welcome to The Travel Collective — where unforgettable journeys are designed with intention, ease, and a personal touch. We turn your travel dreams into curated experiences, handling every detail so you can explore, celebrate, and connect without stress. Your next adventure starts here.
What started as a simple passion for exploring new places and planning unforgettable trips for friends and family has grown into a travel concierge service dedicated to helping every traveler experience the world with ease.
Travel is more than just going somewhere — it’s collecting the moments that stay with you forever.See more
