Initially, I placed an order for a coat on Black Friday, but it didn't arrive until January. When it finally came, the coat was nothing like what I had ordered. The color was off, and instead of a heavy winter coat, it was surprisingly light at just 1 pound. The quality was terrible. Moreover, when I attempted to return it, they wouldn't confirm the return address and repeatedly warned that customs might seize it upon return to the original country, meaning I could lose my money. After a week of back-and-forth emails, I managed to secure a 25% refund. Ultimately, I had to discard the "coat." If you've already made a purchase from them,
***BE SURE TO KEEP FOLLOWING UP FOR A 25% REFUND!!*** They initially offered me only 10%, but after persistent communication, I was able to negotiate for 25%.
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