The website advertised prompt shipping, same day dispatch and easy returns. After receiving an email that the order was being processed 10 days later, I submitted an email requesting the order be canceled as it was not going to arrive in time for the trip it was purchased for. The response I received was that orders can only be cancelled up to 5 minutes after the order is placed. I expect they will ship the item anyway and then not respond to my return request. I wish I had read these reviews before wasting my money.
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