Like many others who have posted recently, I have tried to contact the Urban Botanist to complain about 2 things - a bonsai that has already died after only 3 weeks despite following their instructions, and the short battery life of the supplied fairy lights. It seems that this company has either folded (no sign on Company's House) or really has decided not to bother with any customer care. Phone numbers do not work, emails are returned with an auto-message regarding Christmas deliveries only . I would urge them to sort their act out AND for others to look elsewhere. Very disappointed.
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A passion for indoor plants and using them to bring any space to life is at the heart of everything we do; from personally picking the most gorgeous plants, glass containers to hand-crafting our stunning terrariums. Our patented technology means we’re the only supplier of fully assembled terrariums.
