theurbanbotanist.co.uk

4.4
4.4 Based on 201 reviews

A passion for indoor plants and using them to bring any space to life is at the heart of everything we do; from personally picking the most gorgeous plants, glass containers to hand-crafting our stunning terrariums. Our patented technology means we’re the...

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Average Rating

4.4

/
5

201 Reviews

5 Star
80%
4 Star
5%
3 Star
2%
2 Star
1%
1 Star
11%

All Reviews

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Review Time

Lou Gregory
Fantastic plants, packing of them was thoroughly well thought out. They arrived safely, unfortunatel

Fantastic plants, packing of them was thoroughly well thought out. They arrived safely, unfortunately the one little flower bloom on the red rex begonia didn't make it but I'm not surprised at all for such a little plant and Lord knows what they would have gone through with delivery. All the leaves are healthy and strong, UB soaks the soil before shipping them (great idea in case of delays) so I'm going to leave them for a few days to a week in their new home before giving a proper water. The asparagus ferns roots looked like they could use a little drying.
Loved everything and I've had more issues getting plants from a garden centre before than getting from UB.
One thing: the mister/sprayer, I've got quite a small terrarium 20×20×30cm and I'm establishing the plants as a home for a mantid. I bought the mister/sprayer in hopes that would be my watering system, soak it once a day or mist a few times when it's hot, whatever it needs. The mister is more of a fine sprayer, it's quite disturbing to the leaves and thus will be quite traumatic for my mantid. The plants are big enough to handle it and it's been useful in clearing soil debris off the leaves from planting but I'd be worried about small flower blooms, newly planted moss and insects welfare using this mister. It's got a lovely even fine spray so I think I'll use it for my other plants in the warmer weather with some cold water in it, it'll look nice in my fridge. Everything else has been top notch, and if I ever set up a new terrarium, or something awful happens to the current one, I will go to urban botanist again.

5
Date of experience: Apr 12, 2026
Lou Gregory
Fantastic plants but that mister though...

Fantastic plants, packing of them was thoroughly well thought out. They arrived safely, unfortunately the one little flower bloom on the red rex begonia didn't make it but I'm not surprised at all for such a little plant and Lord knows what they would have gone through with delivery. All the leaves are healthy and strong, UB soaks the soil before shipping them (great idea in case of delays) so I'm going to leave them for a few days to a week in their new home before giving a proper water. The asparagus ferns roots looked like they could use a little drying. Loved everything and I've had more issues getting plants from a garden centre before than getting from UB. One thing: the mister/sprayer, I've got quite a small terrarium 20×20×30cm and I'm establishing the plants as a home for a mantid. I bought the mister/sprayer in hopes that would be my watering system, soak it once a day or mist a few times when it's hot, whatever it needs. The mister is more of a fine sprayer, it's quite disturbing to the leaves and thus will be quite traumatic for my mantid. The plants are big enough to handle it and it's been useful in clearing soil debris off the leaves from planting but I'd be worried about small flower blooms, newly planted moss and insects welfare using this mister. It's got a lovely even fine spray so I think I'll use it for my other plants in the warmer weather with some cold water in it, it'll look nice in my fridge. Everything else has been top notch, and if I ever set up a new terrarium, or something awful happens to the current one, I will go to urban botanist again.

5
Date of experience: Apr 10, 2026
Howard Smith
Highly Recommend

Excellent product with a great selection of plants. Very well packaged and delivered on time.

5
Date of experience: Apr 01, 2026
Bought as a present

Bought as a present , delivery was quick and it was better than expected. Thank you

5
Date of experience: Mar 27, 2026
Barbara Bower
Terrarium …

Wasn't sure if this would make delivery in one piece but nicely surprised by the way it was packaged most carefully as it took a while to completely unpack. Not in at time of delivery but left in safe place as agreed, with photo confirmation. Excellent website, would highly recommend.

5
Date of experience: Mar 24, 2026
Carl Atkinson
Good quality plants

Good quality plants. Well packaged and sent promptly. Thanks

5
Date of experience: Mar 18, 2026
Geoff Moran
Excellent service

Excellent service. Provided a non-standard DIY terrarium kit very quickly, which has resulted in our terrarium now looking amazing. Not cheap, but for such exemplary service we are very happy.

5
Date of experience: Mar 18, 2026
David  Price
Beautiful terrarium delivered quickly

It was delivered quickly with the relevant components individually wrapped. It was easy to construct. I would suggest a few pictures inside the box to inspire the arrangement might be a nice addition.

5
Date of experience: Feb 13, 2026
Jennifer Dugdale
Excellent experience

Beautifully packaged, v nice choice of high quality plants and on time, clearly organised delivery. I would not hesitate to order again. Well done.

5
Date of experience: Feb 03, 2026
customer
Very positive

My friends loved it

4
Date of experience: Jan 29, 2026

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Business Details

  • A passion for indoor plants and using them to bring any space to life is at the heart of everything we do; from personally picking the most gorgeous plants, glass containers to hand-crafting our stunning terrariums. Our patented technology means we’re the only supplier of fully assembled terrariums.

  • email info@theurbanbotanist.co.uk
  • language https://www.theurbanbotanist.co.uk

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