Do not purchase from here! After ordering meat, pies, and puddings in November 2025, I was shocked by their poor customer service. I stored the products in the freezer upon arrival. When I took out the last pudding yesterday, it was mouldy, despite having a best before date of June 2026. I contacted the service, but they informed me it was past their seven-day policy for assistance. It’s unreasonable to expect customers to inspect items before freezing. Their response was disappointing, stating they could not help further.
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The Village Butchers is a family run butchers based in Essex. We aim to give families nationwide the benefit of quality, reasonably priced meat, delivered the next day to their door – all by the click of a button.
Our customer service team is on hand to give you advice and provide you with that in store butcher shop experience which you can lose when ordering on line.See more
