My order arrived with the box split across the top and half the contents missing. Took photos and phoned them immediately and was told they would look into it and could I email the photos to them, which I did. After getting no reply I tried their Web site to send message but still no reply. I phoned them again and they promised (again) to sent out a replacement. Another two emails and still no reply, or replacement. As I paid with PayPal I raised a dispute and they have contacted them but after two weeks they haven't replied to them either!DO NOT BUY FROM THESE COWBOYS!!!
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The Village Butchers is a family run butchers based in Essex. We aim to give families nationwide the benefit of quality, reasonably priced meat, delivered the next day to their door – all by the click of a button.
Our customer service team is on hand to give you advice and provide you with that in store butcher shop experience which you can lose when ordering on line.See more
