Stay Away from This Company. I placed a Christmas order that arrived yesterday, consisting of a rib of beef weighing 3-4kg. Upon weighing the meat, which looked small, I found it to be only 2.4kg still in its vacuum packaging. I called immediately to address the issue, but the representative was rude and suggested my scales might be faulty, offering only a partial refund, which I declined. I've since emailed and called again, but they are now ignoring me. Terrible customer service and a disappointing experience overall; I expect the meat will be just as bad. Avoid these scammers; they don't deserve even one star.
Claim your business profile now and gain access to all features and respond to customer reviews.
The Village Butchers is a family run butchers based in Essex. We aim to give families nationwide the benefit of quality, reasonably priced meat, delivered the next day to their door – all by the click of a button.
Our customer service team is on hand to give you advice and provide you with that in store butcher shop experience which you can lose when ordering on line.See more
