I have had various appointments recently and have found the receptionists kind, helpful and respectful whether I have rang or spoken to them face to face. The nurse is lovely, I have seen 3 different GPs and spoken on the phone to a GP and all have been very supportive, have listened to me and arranged scans or chased up appointments with the hospital. The MH practitioner was supportive wheras the NHS did not respond for 6 months.I had to wait as the appointment was running late or I would have given a 5.
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The Village Surgery