40 minutes to get through to a service i pay for. Then to be told to use the web site which i explain doesnt give me the option to book a doctors appointment. The person answering the phone confirms its very confusing and offers to walk me through it as its very long winded.Surely with the fast amounts of money invested in practices we can run a web site and help patients when they have spent 40 plus minutes getting through.
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The Village Surgery
