I had a terrible experience with this company and I absolutely do not recommend dealing with them. I ordered what was described as Authentic Vintage Icelandic Sweaters. The description clearly stated that they were vintage, sourced in Europe, and made of wool.However, I received 10 sweaters, 8 of which were pure synthetic and made in China, I contacted their customer service via WhatsApp asking for a refund. They told me that I have to return the parcel at my own expense, which is against the law since the information on their website was misleading. I am not obligated to pay extra for a return shipment that would cost almost the same as the product itself here in Switzerland.They ignored my messages even though I contacted them several times. I have full photographic evidence of the products I received, as well as screenshots of the product description before and after my complaint - the description was changed after I contacted them.
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