I would not buy from here again. My record arrived damaged, and I couldn't return the order. I ordered several records and was disappointed to find that this seller lacks a returns or refund policy. For an online retailer, that's quite alarming—especially since records can arrive warped, damaged, or not as described. I will never order again; they even automatically apply damage insurance to every purchase without a return program (very questionable). Any reputable vinyl retailer should have a clear and fair returns policy and take responsibility for faulty or unwanted items. Avoid this seller. They sent a defective product and refused to issue a refund when I asked to exchange a record I ordered incorrectly, even calling me a ‘Karen.’ Very rude customer service, sent a faulty product, and offered no flexibility to resolve issues. Consider better local options.
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