We’d been using Splicecom for a few years, but to be honest, the system was far from modern or user-friendly. Managing it meant jumping between multiple clunky web interfaces — overall, it was a mess.While exploring alternative providers, I came across The VoIP Shop and decided to reach out to see what they could offer. From day one, the team was incredibly supportive — right through to installation. They worked all sorts of hours to ensure everything went smoothly, resulting in a seamless transition.I was assigned Kieron as my dedicated contact, and he’s been outstanding. His support throughout the migration — and even months afterward — has been top-tier. The support team as a whole has been fast, efficient, and genuinely easy to work with.As a UK secondary school, we’re always conscious of budgets and compliance with education standards. The VoIP Shop team understood that completely and tailored their approach to suit our needs.What started as a project to replace our phone system has expanded — we’ve since engaged them for our leased line and mobile contracts too. The result? We’ve saved thousands of pounds over the next few years.Overall, I’m extremely happy with the service and wouldn’t hesitate to recommend The VoIP Shop. Their professionalism, flexibility, and customer-first approach have been exceptional from start to finish.
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The VoIP Shop is a leading UK-based VoIP phone system provider, helping businesses of all sizes modernise their communication with cloud-based business phone systems, enterprise phone systems, and AI-powered VoIP solutions.
Based in the UK, we deliver reliable VoIP phone systems tailored for small businesses, multi-site enterprises, and remote teams across the country. Our solutions include cloud PBX, AI answering services, auto-attendant systems, and CRM integrations, all designed to improve productivity, call quality, and customer experience.
We specialise in enterprise-grade VoIP systems built for scalability, cost efficiency, and flexibility. Whether you’re a growing SME or a large organisation, our UK-hosted VoIP phone systems provide advanced features like call recording, voicemail-to-email, real-time analytics, and Microsoft Teams integration.
With 24/7 UK-based customer support, free setup assistance, and affordable monthly plans, The VoIP Shop makes business communication simpler, smarter, and more connected.
Explore our range of business phone systems today or get a quote at www.thevoipshop.co.uk.See more
