Review Time
I’ve contacted the representative multiple times, and each interaction has been outstanding. The overall support team has also provided excellent assistance. With over a decade in telecoms, I can confidently say that this service and its representatives are truly impressive. They are knowledgeable, responsive, and reliable. This review is unsolicited — just giving credit where it’s deserved.
I’ve reached out to the representative on several occasions, and they have been exceptional every time. The broader support team has also been impressive. With over 10 years in telecoms, I can affirm that this service is genuinely top-notch. Knowledgeable, responsive, and reliable. This review is unsolicited — just acknowledging their great work.
Having worked with this service for several years for our mobile and FTTP needs, we recently transitioned all our telephony services to them. The previous provider was unhelpful in trying to hinder our number porting. The team here went above and beyond to restore our service fully and swiftly. This service stands out in the sector, truly a premier VoIP provider. We highly recommend them.
Highly recommend! We moved multiple lines from a previous provider, and this service has been excellent from start to finish. From the initial quote to setting up the service ahead of number porting, everything was superb. Customer service is always prompt, and nothing seems too much trouble. They follow up on queries and get back to you as promised. The phone service is outstanding, a fraction of the previous costs, and perfect for our small business with employees in different locations. I just wish we had switched sooner.
We recently transitioned to this VoIP provider and encountered an issue early on; the initial solution didn’t meet our needs. Support responded promptly, suggested a better approach, and implemented it incredibly fast. Prices are competitive and clear. Special thanks to our dedicated support engineer for excellent assistance and communication.
We've been using this service for our business phone lines for a while now, and I can't fault the service. The initial onboarding was exceptional and continued to impress. Always quick to respond and provide technical support as needed. One representative was always cheerful and resolved our issues swiftly. Highly recommend.
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The VoIP Shop is a leading UK-based VoIP phone system provider, helping businesses of all sizes modernise their communication with cloud-based business phone systems, enterprise phone systems, and AI-powered VoIP solutions.
Based in the UK, we deliver reliable VoIP phone systems tailored for small businesses, multi-site enterprises, and remote teams across the country. Our solutions include cloud PBX, AI answering services, auto-attendant systems, and CRM integrations, all designed to improve productivity, call quality, and customer experience.
We specialise in enterprise-grade VoIP systems built for scalability, cost efficiency, and flexibility. Whether you’re a growing SME or a large organisation, our UK-hosted VoIP phone systems provide advanced features like call recording, voicemail-to-email, real-time analytics, and Microsoft Teams integration.
With 24/7 UK-based customer support, free setup assistance, and affordable monthly plans, The VoIP Shop makes business communication simpler, smarter, and more connected.
Explore our range of business phone systems today or get a quote at www.thevoipshop.co.uk.See more
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