This service is a complete scam. A website that I (and my travel agent) believed was official turned out to be anything but after making a booking. It feels like absolute theft. We were charged over $60 per adult (which should have only been $25, sometimes even less in the afternoon) and $10 per child (which should have been free). We were promised free audio, but everyone needs their own device—which is impractical for children—and it's not the original audio; it's their modified version, which is hard to follow and has confusing download instructions (two conflicting apps). It's a total scam! I'm shocked that we paid more than double for the same experience. We didn't even need to buy tickets in advance. We arrived at 3:30 (the earliest we could manage), and my daughter needed to use the restroom. Since I use a wheelchair, we had to go to the accessible area at the bottom, and I mistakenly thought that going to the garden was just a detour, but it turned out to be an exit, so our visit ended abruptly. It was not the best experience... I had seen the name before, but I will never trust this service again.
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Vive la historia a través de los majestuosos monumentos.
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