thewatchesmen.co.nz

4.4
4.4 Based on 20 reviews

The Watches Men is a New Zealand–based retailer specializing in authentic, high-quality watches for men and women. We are passionate about making premium timepieces accessible by offering a carefully curated collection that combines iconic global brands w...

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Average Rating

4.4

/
5

20 Reviews

5 Star
77%
4 Star
5%
3 Star
9%
2 Star
0%
1 Star
9%

All Reviews

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Review Time

Vee
The Watches Men NZ- Fast delivery to Australia and great communication on delivery status via email.

The Watches Men NZ- Fast delivery to Australia and great communication on delivery status via email. I ordered the watch on the 18th February and received the watch on the 23rd February.
Delivery within 2 business days is awesome. The watch is authentic and as described on their website. Thank you.

5
Date of experience: Feb 23, 2026
Keshav Ajai
Outstanding Customer Service

I had a genuinely great experience with Eli from The Watches Men. I reached out during a stressful and unexpected financial situation, and although my order had already been dispatched and couldn’t be stopped mid-transit, Eli handled everything with professionalism, understanding, and kindness.He clearly explained the return process, stayed in touch, and kept me updated every step of the way once I sent the watch back. Communication was prompt, reassuring, and transparent throughout, which made the whole experience smooth and stress-free.It’s rare to come across customer support that feels this personal and considerate. Eli made what could have been a difficult situation feel easy and well managed. I’m genuinely grateful for the way everything was handled and wouldn’t hesitate to recommend The Watches Men based on this level of service alone.Thank you again, Eli. Truly appreciated.

5
Date of experience: Feb 12, 2026
Keshav Ajai
I had a genuinely great experience with Eli from The Watches Men. I reached out during a stressful a

I had a genuinely great experience with Eli from The Watches Men. I reached out during a stressful and unexpected financial situation, and although my order had already been dispatched and couldn’t be stopped mid-transit, Eli handled everything with professionalism, understanding, and kindness.

He clearly explained the return process, stayed in touch, and kept me updated every step of the way once I sent the watch back. Communication was prompt, reassuring, and transparent throughout, which made the whole experience smooth and stress-free.

It’s rare to come across customer support that feels this personal and considerate. Eli made what could have been a difficult situation feel easy and well managed. I’m genuinely grateful for the way everything was handled and wouldn’t hesitate to recommend The Watches Men based on this level of service alone.

Thank you again, Eli. Truly appreciated.

5
Date of experience: Feb 11, 2026
Jacinta Thompson
Super fast shipping to Australia…

Super fast shipping to Australia beautiful watch very happy thank you I highly recommend !!

5
Date of experience: Jan 29, 2026
Mitul Gajera
Received damaged strap

I had a very bad experience. I bought two watches and both were delivered with damaged straps. I emailed them requesting a strap replacement and asked what options were available, but unfortunately I never received a single reply. Completely unresponsive customer service. Very disappointed and would not recommend.

1
Date of experience: Jan 28, 2026
Reetal
MK watch for my Mum ♥️

Beautiful !!! Thank you so much ❤️

5
Date of experience: Jan 27, 2026
Anthony Harris
Excellent website …

Excellent website and Start to finish process was great!

5
Date of experience: Jan 26, 2026
Nitish Gaba
Very poor experience from them as I…

Very poor experience from them as I bought a watch and leather was all peeled off from the watch and looks like used.Customer service is very bad as well

1
Date of experience: Jan 26, 2026
Lovepreet Kaila
Highly Satisfied Purchase

“I recently bought this watch as a birthday gift for my husband, and he absolutely loved it. The quality looks great and it was exactly as shown. Delivery was very fast, which was a big plus. Very happy with this purchase and would definitely recommend it.”

5
Date of experience: Jan 02, 2026
Andrew Mesman
Website says 2-6 day shipping

Website says 2-6 day shipping. I ordered the watch on the 12th December & never got a tracking number until 29th December & this was from NZ Post!I emailed Watches men 3 times & messaged via what’s app & never got a reply. I was starting to think I’d been scanned.Watch did arrive & happy with it. Not happy with lack of communication 🙁

3
Date of experience: Dec 29, 2025

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Business Details

  • The Watches Men is a New Zealand–based retailer specializing in authentic, high-quality watches for men and women. We are passionate about making premium timepieces accessible by offering a carefully curated collection that combines iconic global brands with contemporary designs at fair prices. Whether you are looking for a bold statement piece, a timeless classic, or a practical everyday watch, we have options that cater to every style and occasion.

    What sets us apart is our dedication to customer trust and satisfaction. Every watch we sell is 100% genuine and sourced directly from authorized distributors. We stand behind the authenticity and quality of our products and are committed to giving our customers complete peace of mind when shopping with us.

    We understand that buying a watch is more than just a purchase, it’s an investment and a reflection of personal style. That’s why our team works hard to provide fast shipping, secure payments, and responsive after-sales support, ensuring your shopping experience is seamless from start to finish.

    At The Watches Men we believe that everyone deserves a watch that not only keeps time but also tells their story. Explore our collections and discover why so many customers across New Zealand trust us for their next timepiece.See more

  • email info@thewatchesmen.co.nz
  • language https://thewatchesmen.co.nz

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