Very bad experience with this watch and customer service.
I bought this watch online, but the battery was not working from the start. I contacted them and they told me to replace the battery and send the receipt, promising they would reimburse the cost.
I did everything they asked — replaced the battery, sent the receipt, and even followed up with multiple emails. But after that, they completely ignored me and did not pay anything back.
This is very unprofessional and disappointing. I wasted my money and time. Honestly, I could have bought a cheaper and better watch from a local shop.
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The Watches Men is a New Zealand–based retailer specializing in authentic, high-quality watches for men and women. We are passionate about making premium timepieces accessible by offering a carefully curated collection that combines iconic global brands with contemporary designs at fair prices. Whether you are looking for a bold statement piece, a timeless classic, or a practical everyday watch, we have options that cater to every style and occasion.
What sets us apart is our dedication to customer trust and satisfaction. Every watch we sell is 100% genuine and sourced directly from authorized distributors. We stand behind the authenticity and quality of our products and are committed to giving our customers complete peace of mind when shopping with us.
We understand that buying a watch is more than just a purchase, it’s an investment and a reflection of personal style. That’s why our team works hard to provide fast shipping, secure payments, and responsive after-sales support, ensuring your shopping experience is seamless from start to finish.
At The Watches Men we believe that everyone deserves a watch that not only keeps time but also tells their story. Explore our collections and discover why so many customers across New Zealand trust us for their next timepiece.See more
