thewave.com

2.8
2.8 Based on 73 reviews

Explore artificial surfing with Wavegarden technology in Bristol. Discover how wave pool surfing makes inland surfing social and sustainable...

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Whitney
Overpriced for camping, basic cleaning not provided

We stayed overnight and although the campsite and glamping set up was cool, nicely set out etc. we were disappointed in the overall customer service and the overinflated price of staying onsite.We were drawn to the eco friendly outlook of the wave yet paying approx £130 a night seemed pricey for the lack of services provided. We arrived and the toilets/showers for guests (though signposted for campers only were being used by all surfers) and were filthy, the next morning I couldn’t shower my toddler or use the toilets as they hadn’t been cleaned/no toilet paper etc. quite shocking to not have basic cleaning provided for £130 a night!Our tent was fine, not the cleanest (we found other people’s toiletries under the bed and dust all over the floor), we also had to remove all our own rubbish which you had to walk back out the campsite to dispose off. Seemed a lot of staff walking around but not actually providing the basic facilities usually provided? No discount on surfing for staying at the site so a pretty pricey stay. Won’t be staying again.

2
Date of experience: May 07, 2024

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Business Details

  • Explore artificial surfing with Wavegarden technology in Bristol. Discover how wave pool surfing makes inland surfing social and sustainable

  • language https://www.thewave.com

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