This service lacks transparency in its dealings. I booked a van on a specific date and paid for it, but when the time came, there was no van in sight. I discovered that the booking time was just a 'preferred time,' and the actual arrival could be an hour later. After waiting and contacting the driver, I learned he was far away. I spoke to a manager who was unhelpful, and after much back and forth, I was promised a refund that I am still waiting for. This experience has been frustrating, and I would advise others to steer clear.
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The Yellow Van Company is there for you when you need a man with a van. London is a treacherous place, with cowboys left, right and centre ready to take your money and run. But worry not, because
The Yellow Van Company is here to save the day
and restore your faith in the man with a van.
