This government-funded Level 3 Diploma in Digital Marketing has been a huge letdown. I began at the end of September, and the entire experience has been disorganized from the start. Both instructors left without any communication, leaving us in the dark. Since then, classes are frequently cancelled due to tutors being 'ill,' leading to a lack of consistency in the course. My assignment from October remains unmarked, indicating serious issues with the admin and assessment processes. Additionally, the course units have been renamed, adding to the confusion about what is left for me to complete. Whenever I seek assistance or clarity on which units to focus on, I receive no response. It feels like there’s a complete lack of support and communication from the course administrators. Some lessons are unavailable, forcing us to rely on outdated recordings, which is quite frustrating in this field. The tutor behind the recordings is excellent, but I feel I know him better than the live instructors! Currently, I cannot recommend this program. Even if past reviews were positive, they do not reflect the current situation. I would suggest others steer clear until they resolve their administrative problems, improve the tutor situation, and provide proper support to learners.
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Think Employment provide free online courses for adults in the UK. We specialise in education with our flagship courses; Level 2 Teaching Assistant Course and Level 2 Childcare.
We also have over 20 years helping people achieve qualifications in Functional Skills Maths Level 2 and Functional Skills English Level 2.