Locked Out With Zero Real-Time SupportCan't log in. Password reset redirects to student site instead of creator dashboard - useless.No chat support exists. The only option: email them and wait while your productive time evaporates.Their solution? A password reset link with an invalid token.Finally got very good support with an agent That's been quite a bit of time going over, logging in and correcting the problem. However, it still does not change the initial issue, which is if you can't log in, you can't log in. 24/7 chat support once you get logged in. The platform otherwise is quite good. I have a seminar once a week, which I found quite enlightening. There's quite a bit to this platform that I didn't realize. I I am raising my rating to a 4 from a 2. This is a premium platform charging subscription fees with the support infrastructure of a 2005 forum. Unacceptable.
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