After many years of loyal service with them, They are now the worst bank account on earth. First, back at the end of April 2025, just before the first bank holiday weekend in May . I was scammed for nearly £2000, they wouldn't reimburse me. Then the week before Christmas, I went to withdraw £250 from the cashpoint, no money came out of the machine but did leave my account. I have had to wait 6 weeks for a resolution to be told im not getting the money back. I used to think this was the best bank for me due to ongoing financial problems, when I opened the account, but now, because I have lost so much money, I am back to square one and in debt, despite having cleared all this many years ago.....banks are supposed to help, this one doesn't 🤬🤬
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