Between April and June 2025, deposits totaled €29,130; however, a payout requested on June 30 triggered an AML/SAR flag, resulting in a looping third-party KYC, and a €980 wallet rebind, leaving access read-only. With a certain service, the ledger was reconstructed completely, and a date-stamped evidence pack was issued; confirmation arrived in six days, and €29,130 was credited on July 6, 2025 — clear communication, precise documentation, and straightforward resolution.
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