thirr.com

3.8
3.8 Based on 20 reviews

Thirr.com, a virtual internet data operator, utilizes advanced eSIM technology for high-speed 5G internet access, without expensive roaming fees. Customers purchase an eSIM card, select their package, and receive the QR code via email upon payment. Our un...

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Yunus Emre
Likely Spam Customer Service

Balkan Unlimited 30D eSIM’i Türkiye’de kişisel/home-office kullanım için aldım. Panelimde 31.260 MB / ∞ MB — AKTİF (ICCID …04513) görünüyor; ~30–31 GB sonrası hız kullanılamaz seviyeye düşürüldü. Tek telefonda, hotspot sadece kendi aletime paylaştım.Destekten, satın alma öncesinde açıkça belirtilmiş FUP eşiğini ve kısıt sonrası hızı göstermelerini istedim; net sayı veremediler, genel site metnine yönlendirdiler. WhatsApp’ta üslup hakaret içeriyordu (“abuser”, “no refund for people like you”), 50 €’ya ihtiyacım varmış gibi ima edildi ve gerçek ad paylaşılmadı. Vaat edilen sınırsız hizmet sağlanmadı.Hemen kısıtın kaldırılmasını veya tam iade talep ettim; reddedildi. “Sınırsız” fiilen ~30 GB ve açıkça belirtilmeyen yavaşlatma demekse bu yanıltıcıdır.konuşmalarımızın ekran görüntüleri mevcuttur.I purchased the Balkan Unlimited 30D eSIM for personal/home-office use in Türkiye. My panel shows 31,260 MB / ∞ MB — ACTIVE (ICCID …04513); after ~30–31 GB the speed was reduced to an unusable level. I used a single phone and did not share the hotspot with anyone else.I asked support to show the clearly stated pre-purchase FUP threshold and the post-throttle speed; they couldn’t provide exact numbers and directed me to generic website text. On WhatsApp the tone was insulting (“abuser”, “no refund for people like you”), it was implied as if I needed €50, and no real name was shared. The promised unlimited service was not delivered.I requested immediate removal of the throttle or a full refund; this was refused. If “unlimited” effectively means ~30 GB with an undisclosed slowdown, this is misleading.I have screenshots of all whatsapp conversation.

1
Date of experience: Sep 11, 2025

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Business Details

  • Thirr.com, a virtual internet data operator, utilizes advanced eSIM technology for high-speed 5G internet access, without expensive roaming fees. Customers purchase an eSIM card, select their package, and receive the QR code via email upon payment. Our unique features include easy installation, affordable international rates, and global compatibility with one eSIM, alongside 24/7 customer support.See more

  • email esim@thirr.com
  • call +12029221767
  • language https://thirr.com

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