I had a disappointing experience with this service. I ordered two dresses at once, but they were set to be delivered weeks apart. I ended up canceling the second delivery due to a long wait, with unclear timelines that could have extended further. Payment was taken right away, but my communication attempts felt ignored, as I received generic replies. Environmentally, this choice didn’t feel right. Next time, I’ll choose a local company that prioritizes recycled materials and clearer delivery timelines. It's frustrating to see the same responses to reviews. The team mentioned their small size and use of automated replies during busy times, which felt impersonal. I still haven't received my refund for the second dress after two weeks. Their response to my review showed they didn’t fully understand my concerns, and it felt insincere. I am now a former customer who won’t recommend this service.
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At Unfolded every item is designed with our customers and then made after you order. To ensure no waste....
Why?
30% of clothes produced are never sold - this year that will be 26 billion items of clothes! This can't go on. At Unfolded we're on a mission to take on fast fashion. We make sustainable clothes without all of this waste and do good with the savings.
What good?
With the savings we offer you amazing quality at a great price, pay garment workers better and fund kids near our factories to learn to read and write.
Yes - delivery takes longer but it's worth it for the planet, the people who make our clothes and you!
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