thistle.com

1.9
1.9 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
June Bilsby
Stayed in the Thistle hotel Tower Bridge. Rooms are tired looking and in need of updating, including

Stayed in the Thistle hotel Tower Bridge.
Rooms are tired looking and in need of updating, including the bathroom area. Furniture shabby. Room not as shown in the advertising pictures.
Booked a Standard double room through Trivago on arrival we were given a standard twin room. The manager was argumentive and said she was unable to change for a double room as the hotel was fully booked. We checked online ourselves and the hotel it self were advertising availble double rooms for the weekend along with both Trivago and Booking. Com.
When we showed the manager she said the advertising wasn't true. I said I didn't believe what she was saying. She then went away and came back saying we could have a double room.
Please be careful at point of booking.
The food however was lovely in the bar area.

3
Date of experience: Feb 22, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More