Stayed in the Thistle hotel Tower Bridge.
Rooms are tired looking and in need of updating, including the bathroom area. Furniture shabby. Room not as shown in the advertising pictures.
Booked a Standard double room through Trivago on arrival we were given a standard twin room. The manager was argumentive and said she was unable to change for a double room as the hotel was fully booked. We checked online ourselves and the hotel it self were advertising availble double rooms for the weekend along with both Trivago and Booking. Com.
When we showed the manager she said the advertising wasn't true. I said I didn't believe what she was saying. She then went away and came back saying we could have a double room.
Please be careful at point of booking.
The food however was lovely in the bar area.
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