thomas-earnshaw.com

1.9
1.9 Based on 46 reviews

...

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Nekeisha Baptiste
I ordered a watch on 12/22/25, yet nothing

I ordered a watch on 12/22/25, and received confirmation of purchase, but that's it. I reached out to the company via email and received a response stating that the watch I ordered had a brief delayed shipping date of 1/9/26. Here it is 1/15/26 and I still have not received any correspondence about my order. I sent a follow up email yesterday and have not heard back. At this point if no one from the company reaches out to me by the end of the week (tomorrow) I will have no choice but to dispute this charge with my bank and they can keep the watch. Why is it so difficult to respond to your customers who spent their hard earned money on your product. Totally disappointing

1
Date of experience: Jan 14, 2026

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