I purchased the watch 31st of January 2022 after five weeks the watch strap clasp broke through no fault of my own I contacted Thomas earnshaw To be told the watch strap it’s not covered by the guarantee and they wanted to charge me a further £68 to fix and put a new one, and I would have to pay for the postage as well I think it’s disgusting that Customer Service was not helpful I would never buy from them again
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