I have shopped here many times. Sometimes my orders came quickly with no issues other times I had minor problems or delays. I have purchased many items for my home studio. Speakers, Speaker Stands, Sound Insulation, Studio Headphones and much more. I had 2 orders that did not go smoothly1. I had gotten the flyer mailed to my house and it showed the headphones I wanted on sale! I raced to my PC to place the order and there was a 40 euro difference between the online price and the advertised price. I contacted customer support and there was a lot of back and forth to prove what I had in my hand was real and correct. I sent many photos of the flyer/paper and finally a manager got involved and gave me the sale price shown in the flyer. This took a few days of emails back and forth. 2. Another time I ordered speakers and a week later they where still not sent. I contacted Thomman and I was informed they had none in stock and they where awaiting a shipment from the manufacturer. 2 weeks later the speakers arrived. The delay was disappointing but the order was fine. All my other orders went 100% perfect. Sometimes they where a tad slow processing the order but this seller probably gets a huge volume of orders. I still recommend Thomman and continue to shop here. Everything I have ever purchased was well packaged and free of any damage.
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