thomman.de

3.1
3.1 Based on 53 reviews

...

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Steve Doughty
Good products. Massively let down by terrible non delivery nighmares by DHL. And when that happens

Good products. Massively let down by terrible non delivery nighmares by DHL.

And when that happens Thomman distance themselves from the problem and don't take the initiative to make things right.

Suddenly it's on the customer. Not Thomman with the useless delivery company on their books.

Thomman..This case:

Sort it out and refund me.

Re: GB / RMA7616229R (21836062)

UPDATE: Thomann expediated the refund.

They should really get a better delivery partner. DHL are terrible. As I say. Their products are really good. Is just really difficult to actually get them delivered to your house rather than some random far away shop acting as a delivery drop off hub for DHL.

2
Date of experience: Mar 26, 2026

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