Review Time
I chose this company because i needed a more personal approach. I am autistic and struggle with calls and dealing with different people.
This company understood my needs and were very accommodating, doing home visits for discussions and paperwork, which they also helped me fill in.
I would definitely highly recommend these
guys, i mostly dealt with Lois who was very kind and understanding.
I would like to thank Kelly McDermott
Clare carpenter,Daniel cooper and Ellie milnthorpe from day one you all put me at ease you all kept me updated you sold my home so fast and found me my new beautiful home thank you is just not enough what a fantastic team I’ve also passed your names on to old neighbour and my sister thank you Monton branch for everything xx
I have 2 properties that I rent with TG Monton. I have been with them for many years and in comparison to other agencies I have experienced, their service is second to none. Efficient communications and highly competent staff have enabled me to manage my properties whilst sometimes being out of the country. This is a trustworthy team.
I recently re-let a property through the Thornley Groves Altrincham branch.
Emily and Rebecca have been a pleasure to deal with throughout the entire process, from re-marketing the property to the tenants moving in.
I was delighted that they secured a letting application within 48 hours of the property becoming available, which is a testament to the quality of prospective viewers and effective marketing at the right price.
Many thanks for all your help.
After 10days trying to get someone to look into and resolve a potential water leak in my empty apartment I contacted Michelle. She acted immediately and had a plumber round to fix the issue the day after - keeping me up to date with regular progress reports. She is a great asset for the company.
I have always been exceptionally happy with the management and support provided by Michael Richardson, Senior Property Relationship Manager at Vimto Gardens, Manchester. His communication is consistently clear, concise, and timely, and he never fails to follow up on any requests I make - no matter how small or complex.
While Thornley Groves is a reputable company, it is the people who ultimately make or break the experience. Michael is one of those rare professionals who elevates the entire organisation through his integrity, responsiveness, and commitment to excellent service.
Living and working in Bahrain, I rely heavily on strong, trustworthy management from afar. I have complete confidence in Michael’s ability to manage my tenanted apartment from A to Z. His emails are always well‑structured, his explanations thorough, and his approach reassuringly proactive.
Michael earns full marks from me, and I am grateful for the peace of mind he provides. Highly recommended.
We was shown round the property by Ellie Milnthorpe who was very welcoming
Ellie gave us time to explore the property without us feeling rushed which meant we could look at the property properly
Ellie was very pleasant and confident
Michelle was extremely helpful during my tenancy renewal. She was professional, responsive, and showed genuine empathy throughout the process. She made everything clear and stress-free. Great service — highly recommended.
The process of searching for a new home was truly effortless and enjoyable, particularly with the assistance I received. The representative was very informative and supportive while my friends and I explored several properties. Having someone like this to guide us made the house-hunting experience much less intimidating. Thank you!
Outstanding team! I'm incredibly thankful for the assistance provided. The entire process from beginning to end was managed seamlessly. Communication was quick and clear. This has definitely been the most compassionate and excellent service I've encountered with a real estate professional. Highly recommend. I wouldn't choose anyone else.
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When you choose to work with us, whether that be as a client, customer or as an employee, you become part of a growing family of enthusiastic and committed realty professionals. We go into the next 30 years as we did the last, with a focus on giving our customers excellent service, reliable advice and a genuine passion for the Manchester property market.
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