I ordered chocolates during a Black Friday sale with a discount and a sign-up code for free shipping. I realized after my purchase that the discount wasn’t applied. In a hurry due to limited stock, I contacted customer support, and a representative named Chelsea offered to refund the difference. So far, the service has been excellent (waiting on chocolates and refund)!
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For over a century, Thorntons has specialised in crafting high quality chocolate, sweets, toffee, fudge and other confectionery. Our rich heritage has seen us constantly create and improve new and favourite recipes to enhance your chocolate experience.